ABP understands that your personal information is important to you. ABP is committed to ensuring the privacy of personal information held by ABP in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs) which regulate the collection, use, disclosure and holding of your personal information.
Under the Privacy Act, personal information is any information or an opinion about an identified individual, or an individual who is reasonably identifiable. This may include your name, contact details, and details regarding your interactions with ABP.
1. What kinds of personal information does ABP collect and hold?
APB collects personal information about individuals in the context of engaging stakeholders in its forest management processes and activities. We also collect personal information from job applicants, and individuals who apply for sponsorship of an event or program.
The types of information that ABP collects and holds about you will depend on your specific dealings with us, but may include:
- your basic contact information (e.g. name, residential, postal and email addresses and telephone numbers);
- information about your dealings with us (including any communications we, or our contractors, have had with you);
- information about your employment (e.g. if you are employed by a stakeholder organisation, supplier, contractor or other forest industry business); and
- for job applicants, information about your education and employment history.
In general, the ABP does not collect sensitive information about individuals.
You have the right to interact with us anonymously or using a pseudonym except where this is impractical. Please note that if you do not provide requested personal information it may limit our ability to satisfy your request or enquiry and we may be unable to provide you with our products or services.
2. How does ABP collect and hold personal information?
ABP generally collects information from you directly, over the phone, email, letter, or through conversations with ABP staff or representatives. Personal information may also be collected from third parties which may include contractors, local government, publicly available sources, trade references, employer references etc. We will only collect information about you using lawful and fair means.
ABP takes reasonable steps to ensure that personal information held about you is accurate, complete and up-to-date, and will take reasonable precautions to protect your personal information from misuse, interference and loss, and unauthorised access, modification or disclosure. All personal information is stored and secured electronically with access limited to authorised personnel only, who are obliged to act in accordance with the Privacy Act and the APPs.
3. For what purposes does ABP collect and hold personal information?
APB will use and disclose your personal information for the purposes for which we collected it, for related purposes that you would reasonably expect or have consented to, and for other purposes required or authorised by law.
By providing us with your personal information, you consent to us using and disclosing your personal information for the following purposes:
- to provide our products and services to you;
- to respond to enquiries and provide information you have requested;
- ABP communicating with you on our forest management processes and activities;
- to comply with any legal and audit obligations which require the collection, retention or disclosure of personal information;
- to conduct general commercial, business and management functions;
- for recruitment and selection purposes (if you are a job applicant).
4. How does ABP disclose personal information?
ABP may disclose personal information to the following third parties, for the purposes described above. ABP would only disclose this information to third parties who have their own privacy policies and under a confidentiality agreement,
- third party contractors who provide services to us, or on our behalf;
- Government and regulatory authorities, where we are required or authorised to do so by law (e.g. national, state and local government agencies, state land management agencies etc.).
We will not otherwise use or disclose your personal information without your consent unless required or authorised by law.
5. How can you access and correct your personal information?
ABP takes reasonable steps to ensure that your personal information is complete and up to date. To ensure the accuracy of the personal information we hold we recommend you keep us up to date with any changes in your personal information by using the contact details provided below.
In accordance with the Privacy Act you have a right to seek access to the personal information we hold about you, and to seek corrections to the personal information we hold about you which is inaccurate, incomplete or out of date. ABP will not charge a fee to access to your personal information unless your request for access requires a substantial effort or cost on our part. However, we will not charge you a fee for your initial request and we will tell you in advance if we propose to charge you a fee for providing access.
ABP will comply with any such request except where the Privacy Act allows us to refuse to do so. ABP will respond to any such request within a reasonable time period, typically within 30 days of the request being made. If ABP refuses the request to access and/or correct personal information held by ABP, written notice will be provided detailing the reason for the refusal and mechanisms for complaint.
6. Queries and complaints
If you have any queries or comments about this Policy, or if you consider that ABP has breached its obligations under the Privacy Act and the associated APPs, please contact our Privacy Officer at the details set out below. Any complaint must be submitted in writing, and we will consider the complaint and respond to you within 30 days of receiving the complaint.
7. Contact Information
Our Privacy Officer can be contacted as follows:
Address: 3 / 191 Chester Pass Road, Albany WA 6330
For more information about privacy law and the Australian Privacy Principles, or if you are not satisfied with our response to your query or complaint, please visit the website of the Office of the Australian Information
We may make changes to this policy from time to time including reflecting any changes in our business, our information handling practices and the law. The most recent version can always be accessed on our website at www.austgum.com.au.